【How-to】Why is my emerald card being declined

On December 8, 2020, all existing H&R Block-branded accounts at Axos Bank® are moving to MetaBank®, N.A. Please know that Emerald Financial Services, LLC, an H&R Block company, will continue to service your account, so you can contact them at 1-866-353-1266 with any questions during this process. Answers to some common …