【How-to】How to Contact Spotify - Howto.org

How do I talk to someone at Spotify?

Contact our Customer Support if you don’t find a solution on our support site or Community. @SpotifyCares. Feeling sociable? Simply tweet the team and they’ll do all they can to help.

How do I email Spotify?

You can always e-mail with your question or log into Twitter and send a tweet to @spotify. Be sure to include any information that might help the support team, including your username, so that they can investigate the issue.

How do I report a problem with Spotify?

Any abuse of the reporting process can result in the termination of your Spotify account.

1. Right-click the playlist title or artist name.
2. Select Report. A form will open in your browser.
3. Complete the form and Submit.

How do I contact Spotify to cancel my subscription?

Firstly, log in to your account, and make sure you’ve cancelled any paid subscription plans – if you haven’t see ‘How do I cancel my Spotify subscription’ above. Then, head to Spotify’s contact form, which can be found via Spotify’s help site > Account help > Close account.

Why can’t I edit my Spotify email?

Since you created your Spotify account using Facebook, the email address registered on your account can only be changed through your Facebook settings.

Is no-reply Spotify com a real email?

Have a suspicious email? An email is suspicious if the sender email doesn’t end in “@spotify.com”, or if you’re simply not sure about it. Don’t respond to, click any links, or download anything in the email.

How do I get a refund from Spotify?

Spotify does not have a refund policy, but you are welcome to contact customer support and perhaps they’ll be able to help. Hope this helps. First, to cancel your account, you’ll need to edit your subscription details.

How do I dispute a charge on Spotify?

For billing issues, please contact the payments team through the online contact form so they can resolve them for you. If you receive a no-reply e-mail directing you back to the community, just reply to it and you will hear from a representative within 24 – 48 hours.

How do you cancel a Spotify account?

Cancel your Premium plan any time on your account page.

1. Log into
2. Under Your plan, click CHANGE PLAN.
3. Scroll to Spotify Free and click CANCEL PREMIUM.

Will Spotify give me a refund?

If you’ve never used your Premium subscription, or have bought but not redeemed an online Spotify gift card, you can get a full refund within 14 days of purchase. Just contact us.

Do I get my money back if I cancel Spotify Premium?

You are free to cancel your subscription at any time, and your account will remain on Premium until your next renewal date, so you will remain on Premium for all the days you have already paid for. If you have not signed in and used your account, you might be able to request a refund.

How long do Spotify refunds take?

How long does a Spotify refund take? They take 3-5 working days.

Why have I been charged for Spotify?

You may have accidentally signed up to Premium. Try logging in with any details you tend to use online. Note: There are a few ways to create an account, e.g. with your email, phone number, Facebook, or Apple. Try logging in with any of these to find your account.

Is Spotify premium worth?

Is Spotify Premium Worth It? If you use Spotify with any frequency during the month, Spotify Premium is a great investment. For the price of one digital album per month, you get high-quality music, the ability to save music to your phone (which could pay for itself in data charges), and no ads to interrupt.

Does Spotify automatically charge you?

After the Free Trial Period, you will automatically be charged the then-current monthly price of the Spotify Premium Service and the payment method you provided will automatically be charged that amount unless you cancel prior to the end of the Free Trial Period.

Why is my Spotify charging me twice?

Paying for multiple accounts? You may have accidentally signed up to Premium on a second account. Also, check your family or friends haven’t used your payment info. If they have, they should cancel or change their payment method and reimburse you.

Does Spotify have a cancellation fee?

You can cancel Spotify easily within 1 minute. After having a month trial, if you decide to leave Spotify, don’t forget to cancel the free trial. Although it is free for the first month, the monthly membership fee will be deducted from your bank account next month.

Will Spotify charge me if I cancel?

no, it won’t charge you again. you’ll still be on premium until your full month of premium is finished. If I cancel my spotify premium account the day before it charges me will it still charge me for the next month??